This Privacy Policy explains how oakbet collects, uses, stores, shares, and protects your personal information when you use the oakbet platform. We are committed to handling your data with transparency, in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
These six principles govern how oakbet approaches your personal data. They are not marketing copy — they reflect actual technical and operational decisions built into the platform.
oakbet only collects personal data that is necessary for the specific purpose for which it is being collected. We do not gather data speculatively or in bulk for undefined future use.
All personal data stored on oakbet's systems is encrypted at rest. All data transmitted between your device and oakbet is protected by 256-bit SSL/TLS encryption. Your credentials are never stored in plain text.
oakbet does not sell, rent, or trade your personal information to third parties for their independent marketing or commercial use. Your data is yours.
You have the right to access, correct, delete, and port your personal data held by oakbet. These rights are exercisable through your Account settings or by contacting support — no bureaucratic runaround.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. oakbet publishes its standard retention periods in this Policy.
oakbet processes personal data in compliance with the Data Privacy Act of 2012 (RA 10173), the National Privacy Commission's implementing rules, and PAGCOR's data governance requirements for licensed online gaming operators.
This Privacy Policy applies to all personal data processed by oakbet in connection with your use of the oakbet platform accessible at oakbet.vip, including all associated features, games, promotions, and customer support services.
This Policy applies to all Users of the oakbet platform, including registered account holders, visitors who have not completed registration, and individuals who interact with oakbet through live chat or email support. It applies regardless of the device or browser used to access the platform.
Note: By accessing or using the oakbet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent, please discontinue use of the platform immediately.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable data protection regulations, the data controller responsible for your personal information is the entity operating the oakbet platform at oakbet.vip.
The data controller determines the purposes and means of processing personal data collected through the oakbet platform and is responsible for ensuring that such processing is conducted lawfully, transparently, and in accordance with this Policy.
oakbet collects only the personal data necessary to operate the platform, comply with legal obligations, and provide a safe and functional gaming environment. The categories of data we collect include:
oakbet collects personal data through the following means:
oakbet processes personal data for the specific, explicitly stated purposes set out below. Data will not be used for purposes materially different from those listed without separate notice and, where required, renewed consent.
| Purpose | Data Categories Used | Basis |
|---|---|---|
| Account registration and authentication | Identity, Contact, Technical | Contractual necessity |
| Age and identity verification (KYC) | Identity, Government ID | Legal obligation |
| Processing deposits and withdrawals | Financial, Transaction | Contractual necessity |
| Delivering gaming services | Gaming Activity, Technical | Contractual necessity |
| Anti-money laundering (AML) compliance | Identity, Financial, Transaction | Legal obligation |
| Fraud detection and prevention | Technical, Financial, Gaming Activity | Legitimate interest |
| Responsible gaming tool management | Gaming Activity, Communications | Legal obligation / Consent |
| Customer support and dispute resolution | Identity, Communications | Contractual necessity |
| Platform improvement and analytics | Technical, Gaming Activity (anonymised) | Legitimate interest |
| Promotional communications (where opted in) | Contact, Gaming Activity | Consent |
Under the Data Privacy Act of 2012 and its implementing rules, oakbet processes personal data on the following legal bases:
oakbet does not sell your personal data. We share personal data with third parties only in the following circumstances, and only to the extent necessary for the stated purpose:
oakbet engages trusted third-party service providers to assist with platform operations, including payment processing (GCash, PayMaya, BPI, BDO, Metrobank, USDT processors), identity verification, IT infrastructure, and fraud detection. These providers act as data processors under contractual data processing agreements that impose obligations consistent with the Data Privacy Act. They may not use your data for their own independent purposes.
Third-party game providers whose titles appear on the oakbet platform receive limited technical session data necessary for game delivery, RNG certification, and audit compliance. They do not receive your financial or identity data beyond what is required for the specific game session.
oakbet may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other relevant Philippine government authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and are documented internally.
In the event of a merger, acquisition, or sale of substantially all assets of the oakbet platform, personal data may be transferred to the successor entity, subject to that entity maintaining equivalent or greater data protection standards and providing prior notice to affected Users.
Reminder: oakbet never sells, rents, or trades your personal information to third-party marketing companies or data brokers. Your data is used to operate the platform and comply with the law — not to generate revenue through data sales.
Where oakbet transfers personal data outside the Philippines — for example, to cloud infrastructure providers or game platform partners operating internationally — such transfers are conducted in compliance with the Data Privacy Act's cross-border transfer requirements. oakbet implements appropriate safeguards, which may include:
Users may request information about specific safeguards in place for international transfers by contacting oakbet's Data Protection Officer (see Section 14).
oakbet retains personal data for no longer than necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following standard retention periods apply:
| Data Category | Standard Retention Period | Basis for Retention |
|---|---|---|
| Account registration and identity data | Duration of Account + 5 years after closure | PAGCOR licensing / AMLA requirements |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming activity records | 5 years from session date | PAGCOR audit requirements |
| KYC verification documents | 5 years after Account closure | PAGCOR / AMLA compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution / contractual |
| Technical access logs | 12 months | Security and fraud prevention |
| Marketing preference data | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
oakbet implements a multi-layered technical and organisational security programme to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:
Important: While oakbet takes all reasonable technical precautions, no online platform can guarantee absolute security. Users are encouraged to use strong, unique passwords and to enable two-factor authentication on their oakbet accounts. Never share your login credentials with anyone.
The oakbet platform uses cookies and similar tracking technologies to operate core platform functions, analyse usage patterns, and where you have consented, to deliver personalised content.
These cookies are essential for the platform to function and cannot be disabled. They include session authentication tokens, security tokens, and load-balancing cookies. No consent is required for strictly necessary cookies.
These cookies remember your preferences, such as language settings and responsible gaming tool configurations, to personalise your experience. They are activated upon Account login.
Where you have consented, oakbet uses analytics cookies to understand how Users interact with the platform in aggregate. Analytics data is processed in anonymised or pseudonymised form. You may withdraw analytics cookie consent at any time through your Account privacy settings.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the platform. Detailed cookie information is available in oakbet's separate Cookie Notice accessible within your Account settings.
The oakbet platform is strictly intended for individuals who are 21 years of age or older. oakbet does not knowingly collect, store, or process personal data of individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.
In the event that oakbet discovers that personal data has been collected from an individual under 21 years of age, such data will be immediately deleted and the associated Account closed. The matter may be reported to relevant authorities in accordance with applicable law.
Parents and Guardians: If you believe that a minor in your care has created an oakbet account or provided personal data to the platform, please contact oakbet support immediately. We will take prompt corrective action.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by oakbet. These rights may be exercised by contacting oakbet's Data Protection Officer (see Section 14) or through your Account settings where the relevant function is available.
oakbet will respond to rights requests within 15 business days of receipt. Where additional time is required, you will be notified within the initial 15-day period with an explanation and a revised timeline.
oakbet has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act, this Privacy Policy, and oakbet's broader data governance framework. The DPO is the primary point of contact for data subject rights requests, privacy-related inquiries, and data breach notifications.
You may contact oakbet's Data Protection Officer through the following channel:
All communications directed to the DPO are treated as confidential and handled separately from general customer support queues.
If you have a concern about how oakbet processes your personal data that has not been satisfactorily addressed through oakbet's internal process, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines.
The National Privacy Commission (NPC) is the independent government body responsible for administering and implementing the Data Privacy Act of 2012. Contact details for the NPC are published on the official NPC government website. oakbet encourages Users to attempt resolution directly with the oakbet DPO before escalating to the NPC, as most issues can be resolved more efficiently at that level.
oakbet reserves the right to update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, platform features, or data processing practices. When material changes are made, oakbet will notify registered Users by email and/or by a prominent notice on the platform at least seven (7) days before the changes take effect.
The version number and "Last Updated" date at the top of this Policy will be revised to reflect each update. Continued use of the oakbet platform after the effective date of a revised Policy constitutes acceptance of the updated terms. If you do not accept a material change, you should contact support to discuss your options, including Account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by oakbet, please contact us through any of the following channels:
Security Reminder: oakbet staff will never ask for your account password, PIN, or OTP via email or chat. Any communication requesting such information should be treated as fraudulent. Report it to [email protected] immediately.
Under the Philippine Data Privacy Act, you have real, enforceable rights over your personal data. Here's what that means in plain language for your oakbet account.
Request a full copy of the personal data oakbet holds about you, including how it is used and with whom it is shared. oakbet will respond within 15 business days.
If any of your personal data on oakbet is inaccurate or out of date, you have the right to have it corrected. Contact support or update your Account settings directly.
You may request deletion of your personal data where it is no longer necessary. Note that oakbet is required by law to retain certain financial and identity records for regulatory compliance purposes.
Request a machine-readable export of your personal data in a portable format. This right lets you transfer your data to another service if you choose.
For any processing based on your consent (such as marketing emails), you may withdraw that consent at any time through your Account settings or by contacting support — without affecting prior processing.
Your personal data is protected. Your game history is yours. Your GCash withdrawals are fast and private. Everything about oakbet is built around giving Filipino players a platform they can actually trust. 21+ only.